Privacy Policy

Introduction

Welcome to Skylab Team (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use any of our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

• Full name

• Email address

• Phone number

• Company name

• Project details or inquiry information

• Billing or payment information (if applicable)

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Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral URLs

• Cookies and usage data

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2. How We Use Your Information

We use collected information to:

• Respond to inquiries and support requests

• Provide and manage our services

• Improve website functionality and user experience

• Process transactions and invoices

• Send project updates or important notifications

• Communicate marketing or promotional content (only where permitted)

• Monitor website performance and security

• Comply with legal obligations

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3. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to enhance user experience and analyze website traffic.

Cookies may help us:

• Remember user preferences

• Understand visitor behavior

• Improve website performance

• Provide relevant content

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

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4. Third-Party Services

We may use trusted third-party services for:

• Website hosting

• Analytics

• Payment processing

• Communication tools

• Marketing services

• Customer relationship management (CRM)

These providers may have access to certain information only as necessary to perform services on our behalf and are required to protect your data.

Examples may include:

• Google Analytics

• Stripe

• PayPal

• Meta Pixel

• Email marketing platforms

We are not responsible for the privacy practices of external websites or third-party services linked from our website.

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5. Data Sharing and Disclosure

We do not sell your personal information.

We may share information only in the following situations:

• With service providers assisting our business operations

• To comply with legal obligations or lawful requests

• To protect our legal rights and security

• During a business transfer, merger, or acquisition

• With your consent

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6. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain business records

• Resolve disputes

• Comply with legal obligations

When information is no longer required, we securely delete or anonymize it.

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7. Data Security

We implement reasonable technical and organizational security measures to protect your information against:

• Unauthorized access

• Loss or theft

• Misuse

• Alteration

• Disclosure

However, no internet-based system is completely secure, and we cannot guarantee absolute security.

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8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent

• Request data portability

To exercise any privacy rights, contact us using the information below.

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9. International Data Transfers

If you access our website from outside the country where our servers are located, your information may be transferred and processed internationally.

By using our website, you consent to such transfers where permitted by law.

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10. Children’s Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

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13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Skylab Team
Website: https://www.skylabteam.com/
Email: info@skylabteam.com

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14. Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.